Privacy Policy

Last Updated: August 26, 2023

Welcome to LookFresh Cosmetic Medicine (“we,” “our,” or “us”). This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access or use our website [www.lookfresh.com.au] (the “Website”). By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, contact details, and other information you provide when you interact with our Website, subscribe to our newsletter, or make a purchase.
  • Usage Data: We automatically collect certain information about your device, browser, and how you interact with our Website. This may include IP address, browser type, referring/exit pages, and pages viewed.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services and products.
  • Send you updates, newsletters, and promotional materials.
  • Respond to your inquiries and provide customer support.
  • Analyze usage patterns to enhance user experience.
  • Comply with legal obligations and protect against fraudulent activities.

3. How We Share Your Information

We may share your personal information with:

  • Service providers who assist in the operation of our Website and services.
  • Third-party analytics and advertising partners.
  • Legal authorities when required by law or to protect our rights.

4. Cookies and Tracking Technologies

We and our partners may use cookies, pixels, and similar tracking technologies to collect information about your interactions with our Website. You can modify your browser settings to control or delete cookies.

5. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of third-party sites before providing any personal information.

6. Your Choices

You can:

  • Opt-out of receiving marketing communications.
  • Access, update, or delete your personal information.
  • Disable cookies in your browser settings.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or electronic storage is completely secure.

8. Children’s Privacy

Our Website is not directed towards individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the beginning of this document indicates when changes were made. We encourage you to review this policy periodically.

LookFresh Cosmetic Medicine SMS Privacy Policy

At LookFresh Cosmetic Medicine, we are committed to protecting your privacy. By opting in to receive SMS communications from us, you agree to the following:

  1. Data Collection: We collect your phone number and any personal information you voluntarily provide when signing up for SMS communications. This information is used exclusively for providing updates, promotions, appointment reminders, and other relevant content related to LookFresh Cosmetic Medicine.
  2. Data Usage: Your phone number will only be used for SMS communication purposes. We will not sell, rent, or share your personal information with third parties, except as required by law.
  3. Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon opting out, your number will be removed from our SMS list, and you will no longer receive text messages from us.
  4. Security: We take appropriate measures to protect your personal information and ensure that it is stored securely. However, please be aware that no system is completely secure, and we cannot guarantee the absolute security of your data.
  5. Changes to Policy: We may update this SMS privacy policy periodically. Any changes will be posted on our website, and we encourage you to review the policy regularly.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at info@lookfresh.com.au.